Preliminary Information Form

This form is prepared under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation to inform you (the BUYER) before you confirm a purchase.

1. Seller information

• Company: KYCEL INC (Delaware, USA)
• Address: 8 The Green, Suite R, Dover, DE 19901, USA
• Tax No (US EIN): 32-0811445
• Email: [email protected]

2. Essential features of the service

Derso is a digital learning service offering AI-powered voice lessons, interactive study sessions, and level exams. The service is delivered digitally with instant, time-limited access according to the subscription plan (Plus/Pro) or one-time credit pack you choose.

3. Price and payment

All prices are shown VAT-included on the checkout screen according to your chosen plan. Payment is collected by card via Stripe; your card details are not stored by the Seller. Subscriptions renew automatically each period (monthly/yearly) until cancelled.

4. Delivery / performance

The service is provided electronically and activated on your account the moment payment is confirmed; there is no physical delivery. Access is provided through the web and mobile app for the plan period.

5. Right of withdrawal and its exception

As a rule, the consumer may withdraw within 14 days without cause. HOWEVER, under Article 15/1(ğ) of the Distance Contracts Regulation, for digital content/services performed instantly and delivered immediately, the right of withdrawal cannot be used once performance begins WITH the consumer's consent. By giving this consent at checkout, you request immediate access and accept that your right of withdrawal ends. See the Refund and Withdrawal Policy for details.

6. Complaints and dispute resolution

You may send requests and complaints to [email protected]. For disputes, the Consumer Arbitration Committees and Consumer Courts are competent within the monetary limits announced by the Ministry of Trade.